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Coast Home Care Testimonials



Everyone from management, carers to housekeeping at Whitecliff is lovely, nothing is too much trouble for them. There are always lots of activities going on and the home has a lovely friendly vibe. I'm sad that Mum needs to move to nursing care but will always be grateful to all at Whitecliff for all they have done for her. 

 

Jane - October 2019


Couldn't be more grateful for the staff my grandma's care home. They always go above and beyond and now my grandma is happy again! (posted on instagram)

 

Amber - October 2019


Thank you very much for Mum's respite week. I was very impressed with the kindness and dignity shown to my Mum and indeed to all the residents.



 

Ann - August 19


You really do go above and beyond for your lovely residents. Wonderful care givers, I am grateful for the wonderful care you gave my Aunty. Thank you for all you do for the people in your care.

 

Sarah - July '19


I just wanted to say how impressed I was during my BIA visit yesterday to Whitebeach. The clients seemed happy to be participating in activities in the main room. RW and VJ were very helpful, professional and knowledgeable about the clients I was there to see and gave me the time to do my job.

 

PB - Senior Practitioner Social Worker, Adult Social Care July 19


We just wanted to say how grateful we are for the care you and your wonderful team gave C while he was with you, he is still singing!

 

Judith - May 19


It was lovely to see the residents interacting with the chicks  well done to the lovely staff at Whitebriars,for organising activities and creating special happy memories, for all who live there.

 

Christine - April 19


Kevan and I cannot put into words how grateful we are for your kindness and care you have shown to Mum. The stories and pictures you have shared with us have been very comforting. All of you are worth your weight in gold. As a family we cannot express our appreciation enough, keep doing what you are doing.

 

Kevan, Beverley, Haylee and Kimberlee - March 2019


Thank you for taking good care of Mum whilst she was with you, we have lots of happy memories including spending time at the caravan (holiday home).

 

Ian - March 2019


Thank you for giving C such a lovely and lively, homely environment. We really do appreciate all the support you gave her.

 

Hazel - March 2019


It was a difficult decision to move her from her home of 50 years, but we knew she was very happy in her new home. Thank you for all your love and support shown not just to MG but to the whole family.

 

Ian & Fiona - February 2019


It was a difficult decision to move her from her home of 50 years, but we knew she was very happy in her new home. Thank you for all your love and support shown not just to MG but to the whole family.

 

Ian & Fiona - February 2019


The staff at Whitebeach work so hard to make all the residents so comfortable and happy. And personally, making my parents comfortable. Knowing that they are being so well looked after means more to me than you know!

 

Gary - December 2018


Thank you for the care that you gave my Nan, especially in her last few days and hours, your professional and caring manner made a sad and difficult time more bearable.

 

Tony - November 2018


I thank heaven that I moved my husband to Whitecliff last year. A lovely home with exceptional staff. I can state the staff carry out their duties with love and care above and beyond the call of duty. I would highly recommend it to anyone looking for a loving environment for their loved one.

 

Barbara - October 2018


I visit a good few homes but its always a pleasure coming to Whitecliff and Whitebeach. Its the staff that make it special, its amazing.

 

Pete Prescott (regular entertainer) - Sept 2018


You support residents with inter-generational events, pets, plants and maintaining a sense of purpose in the elderly, which are all so important. And all undergirded with genuine love! All this helps to maintain dignity and joy in living, its so inspiring.

 

Amanda - September 2018


Thank you so much for giving my granny such great care and opportunities for living life!! 

 

Helen G - 30th July 2018


Thank you, thank you,thank you. What a wonderful surprise. Usually a day of mixed emotions. But thanks to the wonderful staff,we had a great time. Live music, dancing,lovely spread and anniversary cake. You have made such a difference to both our lives.

 

Barbara - July 2018


I just wanted to say a huge thank you for the surprise birthday cream tea party you gave me and Mum. It was such a lovely thing to do and made my day so special. This is what makes you as a care home, and as people, the very best anyone could wish for. Your thoughtfulness and care is second to none. The best decision I ever mad was putting Mum in your care.

 

Helen - 18th July 2018


Thank you all at Whitebriars for caring for me, thank you for making it special, you all became like my family. Thanks also for the book of memories and photos of you all, this will always be treasured. My love always. Pat.

 

Pat - March 2018


I would like to thank all the boys and girls who looked after my lovely man. I never worried when I went away because I knew 100% that he would be well cared for, it was a great relief to me.

 

Rita - February 2018


Just knowing M has been in your care has given us peace of mind. We hope you are all aware of how much you are appreciated, your dedication, empathy, expertise and kindness will never be forgotten.

 

Hazel & Jackie - October 17


I wanted to thank you all for the splendid help that you gave my wife when she was firstly at Whitebeach and later at Whitecliff. Your professional but friendly loving care was very much appreciated.

 

John - October 17


Review: A very enjoyable visit with a couple of cups of tea. Thanks to all the staff for the way they look after Mum and their openness and friendliness.

 

Raymond B July 17


A big thank you for taking care of Dad, you are all very special people.  To all the staff at Whitebeach, thank you so much for all you do.

 

Barbara and Tony April 17


Mum needed to be moved to a nursing home due to ill health. We were sad that she had to leave. Throughout her stay the Manager and the team showed nothing but genuine warmth and respect for her. They had organised for her to come to my wedding in May by wheelchair and with carer. No hassle for them! They even packed her belongings and transported her stuff to the new home, saving my elderly Dad the stress. An absolutely excellent care home.

 

David B January 17


We would like to thank you for taking such good care of Dad.

 

Barbara and Tony November 2016


I am very grateful to everyone who helped my father, especially in his last days. It has been a great comfort to me to know that he was looked after so well by people who obviously cared so much. I am very glad we chose Whitecliff for my fathers last months.

 

Mike - October 2016


Danielle, Michelle and all the boys and girls at Whitebeach, thank you so much for all the love and care shown by you all to our Mum during her stay.

 

Nigel & Angelica - 11.10.2016


I wanted to write a letter of thanks for the care my dad received whilst he was at Whitebriars. Sally, Katherine and all the staff treated my dad with care and respect, meeting his changing needs with smiles, expertise and compassion. They really are an exceptional team of professional, committed caring people.

 

Tom Dussek


"You are all absolute stars that have brightened ours and Mums days and you will always stay in our thoughts. God bless you all!"

 

GT


"The collective competence combined with the boundless empathy, sensitivity, humour and affection shown to us all has been wonderful".

 

M & G Trott


"Thank you all for showing the same love and care for Mum as she had shared with her family"

 

G Trott


"We visited friends at your home "Whitebeach" and wish to let you know that you and your staff came across as being kind, understanding, patient and attentive to your residents needs. We were so impressed by the staffs warmth and interaction (we will book our places now!!!).  The cleanliness of the establishment was exceptional.  You have a great team there, showing loyalty by the way that they communicated together and always involving residents.  A big Thankyou and please congratulate your exceptional team."  

 

Mrs A H and Mrs R W, Bexhill


"When, or if I needed a Care Home, I would be happy to live there myself" about Whitebriars. 

 

L A Osman


"Thank you for looking after J., she was so fortunate to find a lovely home like yours.  She was very happy with you all"

 

Rosina


"Thank you for all your care and great kindness throughout my stay at Whitebriars.  I enjoyed the recent outing to Middle Farm and with good company and friendly faces, these coach outings are pleasant memories.  All these I treasure and hope to come again soon, I have gained friendships for which I thank you all.  So God bless you all and please accept my love and thanks"

 

Rose D.


"You are all such special people and do an exceptional job in the way you all show care, kindness and love to all residents at Whitebriars. You made mums stay a very happy and contented one and especially gave us peace of mind to know that she was in a happy and caring environment.  We will not forget you all, now that Mum has gone on to a nursing home"

 

Carol, Graham & family


"Friendly staff always obliging and efficient.  Management always accessible to speak to.  Activities and events excellent."

 

L Clasby


"Thank you to you and your staff for showing me around Whitecliff yesterday afternoon.   I was most impressed with the facilities being provided by Whitecliff and will be happy to recommend it to any of our clients who are looking for a Dementia Residential Care Home"

 

T L May of Gaby Hardwicke Solicitors


"Just to know that Mum is safe, secure and so well looked after without losing her personal independance is of utmost importance and we are very confident in Whitebriars ability and competence"

 

G Trott


"Care and attention very good indeed"

 

Resident Whitebriars


"Whitebriars is always clean and tidy, all the staff are friendly and easy to talk to and they look after Mum very well.  And the food is good"

 

D Johnson


From Satisfaction Survey:

Is there anything you would like to see different in the home?  
A cocktail bar on the roof
Would you like to comment on the home in general?
I would move in myself

 

P Morris


"Excellent care home - friendly, efficient, always helpful and extremely caring"

 

L Clasby


"Nicest in my time I have seen, staff very polite and kind"

 

Resident Whitebriars


"Thanks for the superb care you give to my Mum - it is nice to have the old, happy Mum back"

 

Sean Gaughan


"Very clean and tidy, all the staff are helpful and in the three weeks that Mum has been here she looks a lot better and has settled in very well and enjoys all the outings that are put on, and I would recommend Whitebriars to anyone who asks"

 

L Osman


"Very nice atmosphere, well organised and residents appear happy" Whitebriars

 

K Hitchens - Community Staff Nurse


"Very good and extremely warm and welcoming"

 

Resident Whitebriars


"I would like to express my gratitude to you and to all the staff at Whitecliff for the attentive and loving care my mother received"

 

L Marchant


"The whole family were most impressed with Whitebriars and we know nobody could have done more than you did"

 

Gwen


"Mum seems so radiant and happy, thank you for all your care"

 

Mary Ralph


"It was nice to hear Mum was out enjoying an ice cream.  That is not our usual vision of the elderly in homes these days"

 

Bridie Gettings


"When my mother arrived at the home a couple of months ago, she was very poorly. Now, my husband and I cannot believe what a difference there is in her appearance and her attitude to life - she is a changed person"

 

Pat Lofting


"My mother has been living at The Whitebriars Residential Care Home for just over a year. There is a welcoming atmosphere and the staff are always kind and helpful. The meals are home-cooked and enjoyed by all!"

 

Dianne Johnson


"We felt we had to write and thank you and all your excellent staff for the very kind care and attention you give to Joan, who has improved so greatly in both her health and enjoyment of life since coming to live with you at The Whitebriars"

 

Sue and Peter Skinner


"You have done some great improvements at the Whitebriars, but managed to retain the caring and kind atmosphere of the house. We appreciate all that you have done and really value the pastoral care provided by you and the staff"

 

Alan and Maggie Pope